Returns and Exchanges

Returns & Exchanges

Order Cancellation

To cancel the order, simply write to us on leap@inexel.org. In case the Care er LeapKit has not been shipped, we will cancel the order and return your money to your bank account / credit card.

How long will the refund take?

In case we’ve not shipped the order, we will process the refund in 2-3business days and refund should get credited in your account within 7 business days.

How can I exchange/return the Career Leap Kit?

Product once delivered cannot be exchanged / returned.

My box got delivered. But some items were missing. Can you help me with it?

Every single Career Leap Kit goes through an exhaustive quality check. It is unusual for things to go missing in the box while packaging. In the rare event that this has happened please write to us at delivery@inexel.org and we will check into the same.

My box got delivered, but it looks visibly damaged from outside. Can I refuse to accept the shipment?

Please do not accept the delivery and inform our quality manager on delivery@inexel.org.

 

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