Travel & Hospitality

Travel & Hospitality

“Like all great travelers, I have seen more than I remember, and remember more than I have seen.”

Travel and hospitality is a service industry that broadly includes hotels, resorts, restaurants, airlines, cruises, theme parks, event planning, and other leisure and recreation activities within the tourism field. Any time a person eats at a restaurant or travels, they are receiving service from individuals working in the hospitality industry. This vast industry creates a wide array of career opportunities for individuals who enjoy working with people and are interested in food, travel, and tourism. Jobs in this field include those working directly with clients such as waitresses, concierges, and travel agents, or those working behind the scenes in planning and preparatory positions such as chefs, event planning, or hotel housekeeping.

1. Career Options

The main career pathways in this domain include travel and tourism, airline industry, and hospitality.

  • Travel Agent: Corporate Travel, Holidays

Travel agents primarily work for tour operators and other travel arrangers. They help develop, arrange, and sell the travel packages, tours and travel services. Travel agents spend most of their time behind a desk conferring with clients, completing paperwork, contacting airlines and hotels to make travel arrangements, as well as acquiring permits and visas for travel. They are required to have in-depth knowledge of attractive tourist destinations, airline deals and offers extended by hotels, empowering them with the skill to organize cost effective and stress free holidays for their clients. This profession requires research for travel itineraries, updating reservations and travel documents as well as good inter-personal communication skills.

  • Travel Guide

In this profession you could be based in one location and offer your typical city tour or you could be a tour guide that travels from country to country leading excursions. It definitely helps to have some living experience in the region so you can share local knowledge with your customers, but qualifications vary and a quick learner with excellent people skills is best suited for this job.

  • Language Interpreter

In the global world with multiple languages spoken, interpreters and translators act as a bridge between people and cultures. Interpreters convert spoken or sign language statements from one language to another. This profession involves learning new languages, listening to, understanding and memorizing content in the original ‘source’ language, then reproducing statements, questions and speeches in a different ‘target’ language. Travelling with tour groups, interpreters help translate information at different travel destinations.

  • Destination Event Planner

In this niche profession, destination managers develop and promote tourism in order to attract visitors and generate significant economic benefits for a particular region or site. Key areas include marketing, visitor management and the development of tourism products, services and facilities. It may also include strategic planning, particularly working with local authorities, producing and commissioning tourist information, including heritage, cultural and artwork, and writing press releases and copy for tourism purposes. Job offerings are available with tourism boards of countries and may involve setting up and attending exhibitions and holiday shows, organizing special and seasonal events and festivals, devising and planning tours, and arranging itineraries, liaising with local operators, the media.

  • Adventure Tour Planner

Adventure travel specialists develop, plan, and lead people on tours of places and activities that are adventurous in nature. Most adventure travel trips involve physical participation and/or a form of environmental education. A whitewater rafting trip, a mountain climbing expedition, or a safari are just some examples of adventure travel. Organized adventure travel has grown rapidly in popularity over the past few decades. Adventure travel specialists are also known as adventure outfitters, adventure travel guides, adventure travel planners, ecotourism specialists, and trip planners.


There are numerous career choices in the hospitality industry. Typically, entry-level positions are procured in operations. A lodging sector entry-level position may be attained in rooms division or food and beverages section of a hotel. Other positions are also available in areas such as sales and marketing, outdoor food and catering, finance and accounting, or human resource.

  • Concierge

Concierges assist patrons at hotels, apartment or office building with personal services. They take messages, arrange or give advice on transportation, business services and entertainment, or monitor guest requests for housekeeping and maintenance. Being the face of the organization, this career choice requires good interpersonal skills, networking skills and local knowledge of deals, and offers available in the city of operation.

  • Hospitality Manager

Also known as hotel or resort managers, these professionals are responsible for the day-to-day running of a hotel or resort. They must have thorough knowledge of the establishment, manage staff and pay attention to every detail within the establishment. From tracking stocks, to recruiting, hiring and training new staff members, resort managers must keep account of all aspects of running an establishment precisely, keeping in mind the comfort of its guests.

  • Chef

In the hospitality industry Chefs prepare a variety of food and beverages for the comfort of its guests. Generally working in large kitchens they work as part of a team, delegating tasks, preparing specialty menus and sourcing the best produce available. As a chef you can choose an area of specialty such as pastry chef or food from a particular region: Indian, Italian or maybe Chinese.


Airline Industry
  • Commercial Pilot

One of the highest paid professions; commercial flying is a career that takes you to many heights. With good health and eyesight on your side, you will need to join a flying school after completion of 10+2, with physics, chemistry and mathematics. With the growth in the private airline sector in India, commercial pilots are in great demand with most pilots commanding a salary of 1.5 lakhs per month. This highly demanding job offers travel to the high seas but comes with equally high demands of commitment with zero room for error.

  • Flight Attendant

Flight attendants are responsible for the safety and comfort of airline passengers from initial boarding to dismemberment. Apart from being hospitable and making flyers comfortable, they are also trained to respond to emergencies and passenger illnesses. Flight attendants are required on all national and international commercial flights.

  • Crew Scheduler

Crew Schedulers assess crew coverage and adherence to FAA rules and regulations for all flights. They also arrange crew hotel rooms and travel arrangements and communicate with crew members regarding their schedules. Working at airports around the country, without crew schedulers aircraft would never leave the gate!

Cruise Industry
  • Crew Ship Staff

If your idea of traveling is less about solid ground and more about the open sea, joining a cruise ship staff may be the perfect option for you. There are countless types of jobs dealing with the cruise ship industry, so, if you do not get seasick, there is a good chance you can find a position that suits you. Starting from cruise restaurants, housekeeping, and entertainment to administration, cruise liners offer numerous hospitality jobs on the high seas.


Travel Writing
  • Travel and Food Blogger

Some induviduals are blessed with a passion for travel and appreciation for food, as well as a talent for expressing themselves through the written word. For this particular breed of foodie, often the best choice is to become a travel writer or food blogger. Sure, it may lack the glamour and prestige of running an upscale kitchen or creating the latest culinary craze, but you do get to have a hand in educating and informing others about all things food and travel.

  • Food Critic

Food critics test and review dishes eaten in restaurants. They often try a variety of dishes and also comment on the restaurant’s service and atmosphere. Food critics work for newspapers, magazines and food-related websites. As a type of writer or journalist, food critics must strive to gain credibility with their readers. Many jobs are freelance, and there may be intense competition for positions.

Being a restaurant critic is probably the most traditional form of food writing. However, being a food writer these days involves more than just critiquing food. Food writers and bloggers often cover a wide range of topics, such as culinary trends, farmers’ markets and organic food products.



2.Academic Steps

  • Eligibility

For any hotel management course the candidate should have passed Senior Secondary School Examination (10 +2) of CBSE or any other examination considered equivalent.

To become a pilot, aspirants need to join a flying school after completion of 10+2 with physics, chemistry and mathematics. Minimum marks should be 50%.


  • Entrance Exams


Most hotel management colleges have an entrance exam to be accepted into the course. National council of Hotel Management and Catering Technology conducts joint hotel management entrance exam every year in April for the 800 seats in different government institutes in 30 selected cities of India. There are several other reputed private organization and institutes who also conduct their own hotel management career entrance exam for seats in their institutes. Beside this, there are several big hotels having their own brands hotels training institutes that conduct hotel entrance exams. Aspirant of hotel management can also attain degrees and diploma in hotel management by correspondence through IGNOU (Indira Gandhi National Open University) New Delhi and Kota Open University, Kota.


Most flying schools have a pilot aptitude test. For example The Indira Gandhi Rashtriya Uran Akademi (IGRAU), the Premier flying institute in India ascertains aptitude for flying through its the Pilot aptitude Test. Applicants also need to pass a health examination to be eligible.

  • Exam Pattern

NCHM JEE Exam Pattern

  • Candidates were required to take a single written examination. Duration of the exam is 180 minutes.
  • The question paper was set in both English and Hindi, except the “English Language” section.
  • The question paper carried a total of 200 multiple-choice questions. The question paper was divided into 5 sections namely: Numerical Ability and Scientific Aptitude, Reasoning and Logical Deduction, General Language and Current Affairs, English Language, and Aptitude for Service Sector.
  • Higher Education

Pursuing an MBA in hotel management with a specialty of your choice is an option. Several reputed colleges offer high education courses (MBA in hotel management).



3. Scope

  • Prospects

With growing global trends in jobs and increase in tourism to India, the hotel industry is burgeoning. Several mid range and five star hotel chains are setting up shop in India. With this positive trend, the economy is doing well with a lot of jobs available in this sector. Currently there are more than 2.4 million people working in hotel, catering and allied industry in India and the number is going to increase in next couple of years as new hotels are coming up in large numbers in urban and semi-urban areas. Trained hotel management professionals would have privilege over untrained graduates as hotels are not willing invest in training of recruits rather prefer trained ones. The current state of hotel industry shows that India is being seen as a lucrative destination for hotel chains looking for growth. According to the World Travel and Tourism Council, India is 18th popular business travel destination and in next couple of years it would in top five. Consider is in-demand career as one of your options.

  • Salary

Remuneration in hotel management industry differs depending upon the hotel management institute the candidate passed out from, work experience, skills and ability to handle tough situations. Those who come from top-notch hotel management institutes such as IHM receive starting salary of Rs 20,000 or more. After 18 months of training program they can get the position of assistant restaurant manager & earn about 25 k. After 2 years (excluding training period) they are eligible for restaurant/hotel manager positions, with a salary os 30-35 k per month along with lucrative perks.

In the airline industry, the salary offered is around 25k for domestic airlines and 50k for international airlines. Cruse lines attract students with packages that can be up to 70 k according to work experience. Commercial Pilots command a hefty salary of 1.5 to 2 lakhs a month.



4. Information on Colleges

Given Below are some of the more reputed colleges in India (not in rank or order).

Note: This is not an exhaustive list.


Funding and Scholarships

Not many funding options exist in this career, although students of all the hotel management institutes which are affiliated with AICTE are eligible to get a loan of Rs 7.50 lakh for studying in India and Rs 15 lakh to study outside India. The low interest rate education loan can be repaid in 5-7 years of duration in equal installments starting one year after the completion of the course.



5. International Focus

Given Below are some of the more reputed colleges outside of India (not in rank or order).

Note: This is not an exhaustive list



6. Top Companies

In India

  • Ambassador Group of Hotels
  • Mansingh Group of Hotels
  • Oberoi Group of Hotels
  • Peerless Group of Hotels
  • Sarovar Park Group of Hotels
  • Sinclairs Group of Hotels
  • Best Western Group of Hotels
  • Casino Group of Hotels
  • Clarks Group of Hotels
  • Fortune Park Group of Hotels
  • ITDC Group of Hotels
  • Jaypee Group of Hotels
  • K Raheja Group of Hotels
  • Le Meridien Group of Hotels
  • Taj Group of Hotels
  • Tulip Star Group of Hotels
  • Welcome Heritage Group of Hotels
  • Holiday Inn Group of Hotels
  • HRH Group of Hotels
  • ITC Group of Hotels


Hotel management graduates working in the USA hotels get minimum salary in the range of US$ 6000 to 7000. Many hotels in the USA provide high paying part-time jobs at various positions.

  • Hilton hotel chain
  • Ramada hotel chain
  • Hyatt hotel chain
  • La Quinta hotel chain
  • Marriott hotel chain
  • Radisson hotel chain
  • Days Inn hotel chain
  • Best Western hotel chain

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